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We’re on a mission to support families battling pediatric cancer

Our team is the backbone of our organization—serving our families, supporting volunteers and donors, and spreading awareness every single day. We work together to provide a thriving community of comfort, hope, and support. We welcome passionate and talented individuals from diverse backgrounds and experiences to join our team.

Culture and Benefits

Our organization began with one child and, in turn, has helped thousands more. We value all of our employees as partners in our mission, for without their timeless work, commitment, passion and energy, we would not be able to support the families in need as they battle pediatric cancer and other critical illnesses.

We seek to create a community for our team which focuses on continuous professional development and learning, with compassion at our core.


Our Guiding Principles

  • We acknowledge that our people are valued assets
  • We hold compassion at our core
  • We celebrate a culture of life-long learning and growth
  • We hire for quality
  • We value our volunteers as unpaid mission partners
  • We see management as a support function
Our Benefits

Our Benefits

  • 401(k) Pension Plan
  • Paid Holidays, Vacation, Sick Days
  • Paid Bereavement Leave
  • Medical, Dental & Vision Plan
  • Flexible Spending Account
  • Health Savings Account
  • Short and Long-term Disability Plans
  • Life Insurance
  • Employee Morale, Awards & Recognition Programs

Current Openings

Compliance Officer

The Compliance Officer (CO) is responsible for overseeing and monitoring the implementation and effectiveness of Ronald McDonald House of New York’s Compliance Program (“Program”), including developing and facilitating the delivery of training strategies. This role functions as an independent and objective role that reviews and evaluates compliance issues and concerns throughout the organization and monitors systems and processes in place to promote compliance with laws, regulations, and company policies and procedures, including the Code of Conduct. The CO shall report on the Program directly to the Chief Strategy, Partnership and Branding Officer and the Compliance Committee, with access to the Board of Directors, as appropriate. The CO will serve as an ambassador throughout RMH-NY to provide guidance to employees regarding the Company’s values and facilitate employees acting with integrity in their roles.

 Apply for this Role

Patient Navigator through AmeriCorps

The Public Health AmeriCorps program at Ronald McDonald House New York (RMH-NY) is seeking full-time or part-time Patient Navigators to build the infrastructure needed for RMH-NY to advance health equity outcomes for underserved medically complex children and their families. Patient Navigators will perform a full year of service, assisting RMH-NY in expanding access to wraparound services to address Social Determinants of Health (SDoH) for our target population by conducting and establishing: (1) a social risk assessment to identify SDoH impacting target communities; (2) a market analysis of existing community services to address SDoH; and (3) a referral network with community-based organizations in target communities.

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Seasonal Operations Associate (Full Time)

Ronald McDonald House New York is currently seeking an Operations Associate for an in-person, full-time seasonal position through the end of the year, primarily working nights and weekends. This role is most often the first point of contact for families at Ronald McDonald House New York.   They work directly with the families to provide superb customer service while these families are in crisis.  An integral role in providing day-to-day support for the entire Operations Department including Housekeeping, Maintenance, Transportation, and Family Support. A passionate contributor to the success of the House that strives to deliver a seamless circle of support to each family that enters the Ronald McDonald House New York.

Apply for this Role

Seasonal Operations Associate (Part Time)

Ronald McDonald House New York is currently seeking an Operations Associate for an in-person, part-time seasonal position through the end of the year, primarily working nights and weekends. This role is most often the first point of contact for families at Ronald McDonald House New York.   They work directly with the families to provide superb customer service while these families are in crisis.  An integral role in providing day-to-day support for the entire Operations Department including Housekeeping, Maintenance, Transportation, and Family Support. A passionate contributor to the success of the House that strives to deliver a seamless circle of support to each family that enters the Ronald McDonald House New York.

Apply for this Role

Family Support Associate

The Family Support Associate works closely with the Community Engagement Manager and the Family Support Team in the Operations Department. The position serves as a first point of contact for hospital social workers, coordinators, and families helping to facilitate referrals, reservations, and efficient intake procedures. This role plays a crucial part in maximizing occupancy and delivering high-quality guest service while maintaining the integrity and confidentiality of family data.

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Grants Writer

The Grant Writer will directly support the Assistant Director of Major Gifts and Institutional Grants in prospecting, outlining, writing, and submitting Letter of Inquiries (LOIs), Proposals, and Reports. They will conduct research on prospective grantors, and support ongoing communication and stewardship with existing and prospective donors. The Grant Writer will remain up to date with relevant trends in the industry and with current priorities of our organization to ensure proposals take into consideration these developments and will provide writing, editing, deadline tracking, and other ad-hoc services in the grant management process.

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Overnight Operations Associate

The Overnight Operations Associate/Guest Services are most often the first point of contact for families at Ronald McDonald House New York.  They work directly with the families to provide superb customer service while these families are in crisis.  An integral role in providing day-to-day support for the entire Operations Department including Housekeeping, Maintenance, Transportation, and Family Support. A passionate contributor to the success of the House that strives to deliver a seamless circle of support to each family that enters the Ronald McDonald House New York.

Apply for this Role

Calling all AmeriCorps Service Members

Ronald McDonald House New York (RMH-NY) Public Health AmeriCorps is a workforce development program building infrastructure to advance health equity outcomes for underserved children and their families. Members perform a full year of service for RMH-NY’s targeted population across all five boroughs in NYC public and safety-net hospitals. 

Opportunity

  • Assist underserved communities by improving RMH-NY’s delivery of services 
  • Conduct local surveys, market research and more to determine Social Determinants of Health
  • Work with Family Support team to engage with patients and caregivers

Benefits

  • Contribute to RMH-NY’s mission 
  • Hands-on training while building essential professional relationships
  • Weekly stipend and an Education Award upon successful completion of one full year of service
  • Participate in trainings and presentations

Opportunities beginning October 2023. Email careers@rmh-newyork.org  for more information.

Learn More about our AmeriCorps Partnership

Want to learn more about the year of service in partnership with AmeriCorps program, click here to read our new blog, Empowering Communities and Building Futures.

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