Volunteer FAQ

Below, you’ll find frequently asked questions about staying at Ronald McDonald House New York.

First, submit an online application. You can access our online application here. 

Due to our community's overwhelming support we have had to put a hold on accepting individual volunteer applications at this time as we have reached our waitlist capacity. Please check back with us at the end of the summer to apply! Note this is only for the individual volunteer opportunities, we are still accepting corporate and community group volunteers to serve meals, participate in a day of service and offer skill-based assistance to our families and staff.

We receive hundreds of volunteer applications every year and make every effort to review each one and respond to every applicant. Once we receive your application, you will be invited to attend a volunteer orientation, which we hold once every two months. The orientation will give you the opportunity to learn more about the House, the services we offer, and any open volunteer positions. This may be followed by a tour of the House and an interview. Not all volunteers who attend an orientation will be placed. If a volunteer job match is made, you will meet with your staff and volunteer supervisor once all of your paperwork has been approved.

Volunteers must at least 18 years or older.

Unfortunately, we don’t allow anyone under 18 to volunteer with the children. We do have opportunities for high-school-age children to help with our sidewalk sales program. They can also get involved through their schools.

Nobody under the age of 18 is allowed to volunteer with the children, even under parental supervision.

Under no circumstance should you come to the House while ill. Any type of germ can be detrimental to the health of our children.

Breakfast is served Sunday through Friday at 8:00 AM year round.

Lunch is served Sunday through Friday at 1:00 PM year round.

Dinner is served Monday through Friday at 6:30 PM year round. October 1st through April 30th Sunday dinners are held at 5:30 PM and May 1st through September 30th at 6:30 PM.

Parents are responsible for recognizing the dietary restrictions for their children. No special food preparations need to be made. We just ask that you provide a balanced meal and include options for vegetarians and those who are gluten-free.

If you are on the schedule to prepare breakfast for our families, please provide food for 75 people.

If you are on the schedule to prepare lunch for our families, please provide food for 50 people.

If you are on the schedule to prepare dinner for our families, please provide food for 125 people.

Meals should be ready to serve at your designated time. Groups typically arrive an hour before. Arrangements can be made for volunteers to come earlier should they need extra time to cook or prepare.