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Current Openings

We are accepting resumes with cover letter for the following open positions at Ronald McDonald House New York:

Purpose/Role

The Director of Major Gifts advances the mission of Ronald McDonald House New York (RMH-NY) by increasing the level of involvement and philanthropic commitment from individuals through prescribed levels of giving. This position will be responsible for the planning and implementation of programs, projects, and activities designed to seek, receive and administer significant charitable investment through individual, principal and planned gifts including stewardship. This position reports to the Director of Development and supports the leadership guidance for the team.

Essential Functions
  • Maintain and further develop a long-term major donor program that results in the solicitation and closing of five-, six-, and seven-figure gifts; maintain a portfolio of 200+ major donors, energize the leadership giving society, create opportunities for donor cultivation and stewardship, and explore planned giving opportunities
  • Expand the number of individuals and families in the donor pipeline by researching potential donors, qualifying their capacity, and moving them through the cultivation to solicitation process; build and maintain and manage key relationships with current, past and potential donors
  • In coordination with other leadership, work one-on-one with board members to introduce new prospects to the House, write talking points, organize meetings/tours and assist in identifying new board members
  • Support the Director of Development with oversight, leadership and informal coaching for the Development Team while inspiring innovate approaches to fundraising; provide direct supervision to the Donor Relations Associate and Donor Database Coordinator
  • Develop and monitor consistent mechanisms for reporting Major Gift Program results, producing reports for senior leadership and benchmarking both internally and externally
Responsibilities 
  • Work with the Director of Development to development strategic plans, establish financial goals, benchmarks and reports to present to RMH-NY leadership team and Board of Directors
  • Serve a key leadership role in the organization; work closely with the President and Chief Executive Officer; partner with other key members of staff to develop opportunities for donor engagement
  • Assist in the implementation of programs to solicit philanthropic support from corporate sponsors and foundations; working closely with other program Directors throughout the organization
  • Stays abreast of philanthropy trends and issues affecting philanthropy in all established interest areas of Ronald McDonald House New York
  • Partner with all staff to ensure significant donors with multi-year solicitation, cultivation and stewardship plans and attend each event
  • Work with respective team leads around signature RMH-NY events to cultivate prospective donors, engage with current donors and revitalize past donors
    Qualifications and Competencies
    • Minimum seven (7) years of fundraising experience including at least three (3) years of direct Major Gifts experience
    • Demonstrated expertise in major gift fundraising methodologies, planned giving modalities and stewardship with a strong track record of securing a minimum of six-figure gifts
    • Knowledge of philanthropy landscape and trends, particularly in NYC
    • Supervisory experience with leading a team; performance management and development
    • Superb communication skills (written, verbal and interpersonal) with an ability to communicate in a timely and appropriate fashion
    • Strong presentation and public speaking skills; experience giving tours or demonstrations a plus
    • Ability to be intimately informed to leverage skills in: agility with negotiations/requests, intuitive to leverage resources, and clarity to see new opportunities possible for creation
    • Flexible work-style with ability to adjust priorities, multi-task, meet deadlines and manage time appropriately in a dynamic environment
    • Team-oriented focus; tuned-in and engaged with the needs of the department and organization
    • Hospitable personality: welcoming, positive demeanor, resourceful, attentive, compassionate, observant, intuitive and engaging
    • Polished and professional with the ability to garner trust and confidence of senior staff, including program leaders, board members and donors
    • Demonstrated networking skills adept in meeting new people, creating connections and winning them over
    • Successful experience working with C-suite members from Fortune 100 companies, institutional leaders, and high net worth individuals
    • Excellent attention to detail, well-organized, and ability to collect and manage qualitative and quantitative data
    • Self-motivated strategic thinker with a proven record working independently and achieving results
    • Strong knowledge and experience with Microsoft Office Suite (Outlook, Excel, Word); other central database platforms (e.g. Raisers’ Edge) a plus
    • Knowledge of additional language(s) a plus
    • Must be able to work some early mornings, nights, weekends and holidays for key events
    Summary/Objective

    The Building Engineer will be responsible for every aspect of the building maintenance infrastructure. They are responsible for the hands-on maintenance of the facilities and grounds of the Ronald McDonald House New York (RMH-NY).  This includes preventative maintenance, minor repairs, as well as long range planning, strategy management or renovation projects. A passionate contributor to the success of the House that strives to deliver a seamless circle of support to each family that enters the Ronald McDonald House New York.

    Essential Functions
    • Responsible for maintaining the property’s operations, and ensure facilities are functioning properly in a safe, secure, attractive, comfortable condition in accordance with the legal regulations and RMH-NY standards
    • Completion of mechanical, electrical and plumbing work, equipment maintenance, insurance of facility, code and compliance and supervision of capital projects
    • Develop and review proposed vendor service contracts and bids, negotiate competitively and provide general oversight for on-site vendors and contractors
    • Drive, develop and maintain the preventive maintenance program which includes repair of plumbing, mechanical, electrical, staff and guest equipment and systems; working closely with housekeeping and service vendors
    • Serve as the direct supervisor for maintenance personnel; performance management, development, scheduling and task management
    • Serve as a Manager on Duty and partner with other Managers to provide oversight supervision and training to operational personnel (housekeeping, security, facilities and logistics) ensuring compliance and best practice measures are maintained
    • Responsive service on-call for emergency duty 24 hours a day, 7 days a week
    • Ability to stand/bend/climb/walk, or lift/push/pull/carry heavy items for extensive periods of time
    Responsibilities:
    • Responsible for supervising House vendors while on site and ensure they following building rules and their quality of work is in line with work orders/requests
    • Ensure all FDNY and OSHA procedures are in place and followed as it relates to the building’s operations; serve on Fire Brigade, conduct fire drills, safety and security trainings, etc.
    • Serve on the RMH-NY Board of Directors Building and Facilities Committee to provide relevant reports and take the lead on key projects and vendor relations
    • Ensure daily inspections are completed to address any preventative maintenance issues, document and track problem areas and ensure appropriate responses are executed
    • Develop RFP documents for new projects or equipment repairs/replacement, review bids ensuring a quality selection process
    • Responsible for preparation of monthly reports on maintenance, scheduling, work orders, and other on-site activities and review reports from Maintenance team
    • Responsible for maintaining inventory of tools, equipment, and supplies and identify cost saving opportunities; oversee deliveries of supplies, confirm purchase orders are accurate
    • Work with Housekeeping staff and House Managers to ensure Housekeeping standards are met through proper training that address legal compliance and best practices for safety particularly regarding radioactive waste disposal and removal, equipment use, and supplies
    • Attend related trainings to gain or maintain professional certifications or knowledge of compliance procedures, best practices and trade skills
    • Develop and maintain a building and facilities policy and procedural manual; create and ensure standards (SOPs) for the building
    • Document all incidents and report any problems according to the policy and procedures manual or legal guidelines
    • Identify cost saving opportunities through state or city-wide programs that relate to energy or other utility savings
    • Work with House security and volunteer greeters to secure the entrance and monitor the coming/goings of all guests and greet all who enter the House
    • Maintain a supportive and caring environment at all times and protect the integrity of the organization and its Mission
    • Be attentive and observant of all parts of the facility and operations to ensure a safe and secure environment for all staff and guests; report violations or concerns in a timely fashion
    • Serve as a resource for families, guests, staff, volunteers, donors and other community members
    Qualifications & Competencies
    • At least 10 years of related experience including direct hands-on experience in HVAC/operating engineering equipment, general plumbing, electrical and carpentry
    • Hold certifications for S-12 City-Wide Sprinkler Systems, S-13 City-Wide Standpipe System, P-98 Fuel Oil Transfer, and P-99 Low Pressure Boiler; Universal EPA/Refrigerant/HVAC certifications preferred
    • Hold a NYC Fire Life Safety Director Certificate or secure it within the 12 months of employment
    • Working knowledge and understanding of electric (utility & emergency power) distributions systems, HVAC, cooling tower operation and BMS operations
    • Experience creating and managing budgets, purchasing supplies and inventory controls
    • Supervision, training and performance management experience; particularly for OSHA and other safety compliances
    • Experience with Microsoft Office Suite (Outlook, Excel, Word); experience with BMS systems, work-order, inventory or other software platforms a plus
    • Strong communication skills: written, verbal and interpersonal; professional demeanor with vendors, personnel, senior leaders, or board members
    • Team oriented personality while also demonstrating initiative and independence
    • Flexible work-style with ability to adjust priorities, multi-task, meet deadlines and manage time appropriately in a dynamic environment
    • Able to lift/push/pull/carry up to 50 pounds
    • Able to stand/walk/bend/climb for extended periods of time
    • Able to work some nights, weekends and holidays; on-call 24/7
    • High school diploma or GED; apprentice trade school or Bachelor’s degree a plus
    • Experience working in a hospital, hotel or related environment preferred
    • Knowledge and understanding of CHP (Combine Heat & Power) plant a plus
    • Knowledge of additional language(s) a plus
    • Valid Driver’s License a plus
    Summary/Objective

    The Graphic Designer serves as a key component of the Communications team at Ronald McDonald House New York (RMH-NY) to advance the organization’s brand and increase community knowledge and engagement. Coordinators support the branding, communications, and collateral design needs for the Ronald McDonald House New York including special projects and events.

    Essential Functions: 
    • Design and produce print material across all channels including printed and digital brochures/manuals, signage and marketing collateral for events, print and digital ads, swag and social media graphics
    • Project manage and execute all design projects, working with any and all internal departments to ensure timely and economical deliverables, prioritizing projects, and deftly managing expectations
    • Maintain and co-manage vendor relationships with printers and production houses following our execution standards
    • Strategize and brainstorm with the team, across departments and with external vendors and consultants to collectively produce strong creative designs that “tell a story”
    Responsibilities:
    • Design collateral for digital advertising campaigns and promotional materials across multiple platforms that are compelling, effective, and on-brand
    • Set standards, review and edit communication pieces, and educate staff members through branded materials to ensure compliance with RMHC's branding guidelines; adherence to RMH-NY’s mission and vision; and relevance for both external and internal audiences
    • Organize and maintain photo library as well as department’s graphics filing system, archive and historical data
    • Serve as a member of various cross-functional teams or committees to aid in streamlining and standardizing communications internally and externally
    • Manage RMH-NY's annual publications plan for external communications, developing and maintaining the master content calendar for publications and digital properties
    • Support the Director of Communications & Volunteers in managing and leveraging additional partnerships and relationships with key vendors and consultants
    • Contribute to the development of the annual Communications Plan, making recommendations for the execution of communications activities across departments, and preparing recaps, analyses, and reports for leadership
    • Support ongoing communications and marketing work and provide support in the absence of others on the team
    • Assist with special events including planning, preparation, as well as on-site event management and coordination
    • Provide direct support on the execution of key activities including administrative responsibilities, fundraising activities and programming
    • Continuously track, measure, evaluate and report on the achievement of communication goals with a focus on recommending and incorporating improvements as appropriate
    • Be attentive and observant of all parts of the facility and operations to ensure a safe and secure environment for all staff and guests; report violations or concerns in a timely fashion
    • Serve as a resource for staff, families, guests, volunteers, donors and other community members
    Qualifications & Competencies
    • High School Diploma required with a certification or degree in Graphic Design; training or experience in Marketing, Advertising, Design, Communications or a related field is a plus
    • At least 2 years of professional experience in Graphic Design
    • Demonstrated proficiency with Adobe Creative Suite (InDesign, Illustrator, Acrobat Pro, Cloud) and Microsoft Office (Excel/Word/PowerPoint/Outlook); experience with additional software, data management or design platforms a plus
    • Excellent written and verbal communication skills with a keen attention to details and design aesthetic
    • Ability to vocalize and contribute ideas, collaborate and participate as a flexible, responsive team member
    • Demonstrated and strong organizational and administrative skills, including managing multiple deadlines and event planning
    • Ability to work independently, make decisions, problem solve, and adhere to priorities with while working in a fast-paced, multi-tasking environment
    • Demonstrated ability to effectively listen, evaluate and react to key members, stakeholders, providers and internal/external clients
    • Positive and respectful interpersonal skills; ability to remain professional yet compassionate when interacting with families in crisis
    • Hospitable personality: resourceful, attentive, intuitive, observant, positive and helpful demeanor able to manage relationships with internal personnel, leadership, volunteers and external partners
    • Ability to work some nights, weekends and holidays for events
    • Knowledge of additional language(s) a plus
    • A portfolio of work is required and will be reviewed to qualify for this position

    Click here to apply to become a part of the Ronald McDonald House NY. Should you have any questions, please reach out to the Human Resources Department, careers@rmh-newyork.org. Only complete applications will be considered.


    Don't see what you are looking for but still want to make a difference? Check out our volunteer opportunities here.

    Equal Employment Opportunity

    Ronald McDonald House New York believes that all employees are entitled to Equal Employment Opportunity. We do not discriminate against employees or applicants for employment because of race, color, creed, religion, sex, gender, age, marital status, national origin, sexual orientation, disability, veterans, citizenship status, or any other legally protected characteristic while meeting the mental and physical requirements for the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.