Join Our Team

Staff member with Ronald McDonald sitting on the bench

Current Openings

We are accepting resumes with cover letter for the following open positions at Ronald McDonald House New York:

Purpose/Role

The Director of Major Gifts advances the mission of Ronald McDonald House New York (RMHNY) by increasing the level of involvement and philanthropic commitment from individuals. This position will be responsible for the planning and implementation of programs, projects, and activities designed to seek, receive and administer significant charitable investment.

Essential Functions
Strategy and Fundraising
  • Implement a long-term major donor program that results in the solicitation and closing of 5, 6, and 7 figure gifts
  • Achieve fundraising goals by maintaining a portfolio of 200+ major donors, instituting a leadership giving society, creating opportunities for donor cultivation and stewardship, exploring planned giving opportunities and conducting prospect research
  • Expand number of individuals/families in the donor pipeline by reseraching potential donors, qualifying their capacity, and moving them through the cultivation to solicitation process
  • In coordination with RMHNY leadership, work with the RMHNY Board of Directors and individual staff members
    • Work one-on-one with board members to introduce new prospects to RMHNY
    • Develop key talking points to highlight various opportunities
    • Organize meetings/tours to cultivate additional interest
    • Assist in indentifying new RMHNY board members
  • Develop and monitor consistent mechanisms for reporting Major Gift Program results
    • Produce reports for senior leadership, benchmarking results, internally and externally
  • Assist in the day-to-day operations of RMHNY development program 
Leadership and Management 
  • Serve on the Executive Leadership Team of RMHNY
    • While the Director of Major Gifts will report to the Director of Development, she/he will play a key leadership role in the organization and will work closely with the President and Chief Executive Officer
  • Partner in the development of strategic plans and the establishment of goals and objectives for fundraising 
  • Establish financial goals and benchmarks; report progress to RMHNY leadership team and Board of Directors
  • Manage donor database of team of 2 employees
  • Stay abreast of philanthropy trends and issues affecting philanthropy in all established interest areas of Ronald McDonald House New York
  • Develop and assist in the implementation of programs to solicit philanthropic support from corporate sponsors and foundations
  • Work with all chapter staff to ensure that significant donors in assigned areas have multi-year solicitation, cultivation and stewardship plans at each event they attend
    Qualifications and Competencies
    • Minimum seven (7) years of development/fundraising experience, with proven track record soliciting and closing gifts in the expected range from individuals
    • Expertise in major gift fundraising methodologies
    • Strong track record of securing 5- and 6- gifts
    • Extensive knowledge and understanding of RaisersEdge Donor Database platform
    • Knowledge of philanthropy landscape and trends
    • Understanding of planned-giving modalities
    • Successful experience working with high-level board members and institutional leaders
    • Proven leadership abilities
    • Computer literacy and a commitment to maintaining integrity of a central database
    • Self-motivated strategic thinker with a proven record working independently and achieving results.
    • Ability to garner trust and confidence of senior staff, including program leaders, board members and donors
    • Polished professional presentation, excellent interpersonal skills, and strong organization and communication skills
    • Strong follow-through and attention to detail; proven ability to set and meet deadlines
    • Ability to work effectively under pressure with competing priorities 
    • (3) or more years of experience managing staff
    • BA/BS required
    Summary/Objective

    The Building Engineer will be responsible for every aspect of the building maintenance infrastructure. They are responsible for the hands-on maintenance of the facilities and grounds of the RMH-NY.  This includes preventative maintenance, minor repairs, as well as long range planning of system replacements. A passionate contributor to the success of the House that strives to deliver a seamless circle of support to each family that enters the Ronald McDonald House New York.

    Roles/Responsiblities 
    Essential Functions: 
    • Responsible for maintaining the property in a safe, secure, attractive, comfortable condition and in accordance with the House needs and local regulations
    • Completion of mechanical, electrical and plumbing work, equipment maintenance, insurance of facility, code and compliance and supervision of capital projects
    • Review proposed vendor service contracts, negotiate competitively and provide general oversight for on-site vendors and contractors 
    • Supervise maintenance staff; provide training and ensure proper staffing levels  
    • Serve as a Manager on Duty and partner with other Managers for supervision and oversight for all staff 
    • On call for emergency duty 24 hours a day, 7 days a week
    Responsibilities:
    • Responsible for the preventive maintenance program which includes repair of plumbing, mechanical and electrical equipment & systems
    • Responsible for supervising House vendors while on site and ensure that they following building rules and their quality of work is in line with work orders requests 
    • Ensure that all FDNY procedures are in place and followed as it relates to the buildings operations; serve on Fire Brigade, conduct fire drills, safety and security trainings, etc.
    • Responsible for preparation of monthly reports on maintenance, scheduling, work orders, and other on-site activities and review reports from Maintenance team
    • Responsible for maintaining inventory of tools, equipment, and supplies and identify cost saving opportunities; oversee deliveries of supplies, confirm purchase orders are accurate
    • Work with Housekeeping staff and House Managers to ensure Housekeeping standards are met through proper training that address legal compliance and best practices for safety particularly regarding radioactive waste disposal and removal, equipment use, and supplies
    • Attend related trainings to gain or maintain professional certifications or knowledge of compliance procedures, best practices and trade skills
    • Develop and maintain a building and facilities policy and procedural manual; create and ensure standards (SOPs) for the building 
    • Documents all incidents and reports any problems according to the policy and procedures manual
    • Ensure the staff assists in set-up and clean-up for major events or activities at the House 
    • Identify cost saving opportunities through state or city-wide programs that relate to energy or other utility savings
    • Serve on the Board Building and Facilities Committee to provide relevant reports and take the lead on key projects and vendor relations 
    • Develop RFP documents for new projects or equipment repairs/replacement
    • Maintain a supportive and caring environment at all times and protect the integrity of the organization and its Mission 
    • Work with House security and volunteer greeters to secure the entrance and monitor the coming/goings of all guests and greet all who enter the House
    • Serves as a resource for families, guests, staff, volunteers, donors and other community members
    Qualifications & Competencies
    • High school diploma or GED; apprentice trade school or Bachelors degree a plus 
    • At least 10 years of experience as an engineer in a similar environment and at least 3 years of experience in general plumbing, electrical, HVAC and carpentry work
    • Must hold NYC Fire Life Safety Director Certificate or secure it within the 6 months of employment
    • FDNY Certifications for s-12 City-Wide Sprinkler Systems and S-13 City-Wide Standpipe System, and P98 Fuel oil transfer
    • Working knowledge and understanding of electric (utility & emergency power) distributions systems, HVAC, cooling tower operation and all BMS operations
    • Experience creating and managing budgets, purchasing supplies and inventory controls
    • Supervision and Training experience for multiple employees; particularly for OSHA and other safety compliance 
    • Strong communication skills: written, verbal and interpersonal
    • Team oriented personality while also demonstrating initiative and independence
    • Multi-tasking and time management capabilities
    • Must be able to lift/push/pull/carry up to 50 pounds
    • Must be able to stand/walk/bend/climb for extended periods of time
    • Valid Driver’s License preferred
    • Knowledge and understanding of CHP (Combine Heat & Power) plant a plus
    • Experience working in a Hospital or Hotel environment preferred
    • Bilingual a plus
    • Strong communication skills
    • Team oriented personality
    • Multi-tasking abilities
    Summary/Objective

    Work with the Director of Communications and Volunteers to manage the Volunteer Program at the Ronald McDonald House New York. Actively supervise, communicate, schedule, and coordinate community, individual, and corporate groups relationship management. The ongoing goals for this position are to sustain the extensive volunteer program and leverage all resources.

    Roles/Responsiblities 
    Essential Functions: 
    • Uphold policies concerning eligibility of people permitted to use the Family Room.  Imperative to maintain communication with key medical staff and relevant personnel as well as  parents/legal guardians of pediatric patient. 
    • Responsible for enforcing operations, procedures and policies
    • HealthManage and supervise Corporate and Community Group Volunteer Program including critical communications, coordination of House calendar, application processing, welcoming groups, leading House tours, overseeing volunteer activities, thank you emails and follow up
    • Coordinate volunteers’ selection process, onboarding and training to meet the needs of RMH-NY
    • Manage full Volunteer calendar bookings of signature programs: Days of Service, Meal Programs, Nightly Volunteer Teams and special events
    • Manage Volunteer logistics, requests, activities, supplies, administrative and compliance needs through timely and frequent communication
    • Monitor volunteers’ activities, attendance and performance; intervene where appropriate
    • Ensure volunteers’ compliance for eligibility standards and adherence to RMH-NY policies
    • Support fundraising and community engagement activities through event management and donor relationship management
    • Cultivate and engage with new corporations and continue to engage corporate and community groups following volunteer experience
    • Assist and supervise signature programs and special events as needed which may require heavy lifting
    Responsibilities:
    • Manage and supervise approximately thousands of annual volunteers: managing House calendar, purchasing supplies, communicating House updates to teams and families, coordinate field trips, supervise and evaluate the work of volunteers and team leaders while ensuring appropriate activities for families
    • Drive volunteer training, development and appreciation activities: plan and execute orientations, training days, mixers and major events (e.g. Recognition Dinner, Hope Awards)
    • Work across departments to support requests for volunteers and especially with the Operations Department including Family Support to assess needs, coordinate all related volunteer activities, and ensure smooth running events
    • Implement new ways to engage volunteers and offer consistent trainings
    • Serve as the lead point person for the Annual House Block Party; coordinate interdepartmental logistics, organize and assign staff and volunteer schedules and activities
    • Corporate engagement: work with current or new corporate volunteer groups to gain sponsorships, donations, or gifts in-kind, and partner with other team members and departments to further build relationships
    • Support annual fundraising volunteer event: manage communication with volunteer committees and teams, manage registration and various activities (raffles, silent auction, funding pages), drive promotions to volunteer groups, assist with all event logistics
    • Manage Raiser’s Edge database by inputting all donations; track and update financial reports(e.g. $400,000 in cash) 
    • Support the Director of Communications and Volunteer with database management and budget and creation and maintenance
    • Assist with letter writing, generating reports, newsletters, and editing for all other House communications
    • Assist at various media events; serve as a spokesperson for Ronald McDonald House New York at internal or external events, presentations to corporations, and with staff and stakeholders
    • Serve as a Manager on Duty (MOD) at least once a year for a national holiday or upon request (with advanced notice)
    • Serve as a resource for families, guests, staff, donors, and other community members
    Qualifications & Competencies
    • High school diploma or equivalent accepted with at least 4 years relevant work experience; Bachelor’s degree preferred in a related field (Communications, Hospitality, Marketing, or Business Management)
    • At least 3 years of experience working with volunteers/event management/fundraising or a related field
    • At least 3 years of supervisory experience with leading a team, training, scheduling, and performance management and development
    • Hospitable personality: welcoming, positive demeanor, resourceful, attentive, compassionate, observant, intuitive and engaging
    • Superb communication skills (written, verbal and interpersonal) with an ability to communicate in a timely and appropriate fashion.
    • Responsible and experience managing 6-figure budgets while ensuring security and confidentiality
    • Flexible work-style with ability to adjust priorities, multi-task, and manage time appropriately in a dynamic environment
    • Team-oriented focus while also demonstrating initiative and independence
    • Excellent attention to detail, well-organized, and ability to collect and manage qualitative and quantitative data
    • Able to stand/walk/bend/climb stairs for extended periods of time
    • Able to lift/push/pull/carry up to 20 pounds
    • Must be able to work some early mornings, nights, weekends and holidays
    • Extensive knowledge and experience with Microsoft Office Suite (Outlook, Excel, Word); other software platforms a plus
    • Knowledge of additional language(s) a plus

    Click here to apply to become a part of the Ronald McDonald House NY. Should you have any questions, please reach out to the Human Resources Department, careers@rmh-newyork.org. Only complete applications will be considered.


    Don't see what you are looking for but still want to make a difference? Check out our volunteer opportunities here.

    Equal Employment Opportunity

    Ronald McDonald House New York believes that all employees are entitled to Equal Employment Opportunity. We do not discriminate against employees or applicants for employment because of race, color, creed, religion, sex, gender, age, marital status, national origin, sexual orientation, disability, veterans, citizenship status, or any other legally protected characteristic while meeting the mental and physical requirements for the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.